TERMS AND CONDITIONS
Last Updated: September 16, 2026
These Terms and Conditions govern your access to and use of the Groutsmith Maryland website, operated by Groutsmith Maryland.
By accessing or using the Website, you agree to these Terms. If you do not agree with these Terms, please do not use the Website.
1. Website Use
The Website provides general information about Groutsmith Maryland and its tile and grout cleaning, repair, sealing, restoration, and related services.
You agree to use the Website only for lawful purposes and in a manner that does not interfere with the Website's operation or the ability of others to use it.
You may not use the Website to:
- Violate any applicable law or regulation
- Attempt to gain unauthorized access to the Website or its systems
- Interfere with Website functionality or security
- Submit false, misleading, or fraudulent information
- Introduce malicious code, viruses, or other harmful material
- Use automated systems to improperly access or collect Website content
2. Service Information
Information provided on the Website is intended for general informational purposes.
Groutsmith Maryland provides services including tile and grout cleaning, grout sealing, grout color sealing, grout repair, tile repair, floor restoration, shower restoration, regrouting, anti-slip treatment, and tile re-bonding. Actual services, recommendations, pricing, availability, materials, and project requirements may vary depending on the condition and characteristics of a particular property or surface.
A Website description does not constitute a binding offer to provide a particular service or result.
3. Estimates and Appointments
Requests submitted through the Website are inquiries and do not automatically create a service agreement.
An estimate, evaluation, demonstration, appointment, or other service arrangement may be subject to additional terms communicated to the customer before work begins.
Pricing, scope of work, scheduling, materials, and other project details may be confirmed separately between Groutsmith Maryland and the customer.
4. Results and Surface Conditions
Tile, grout, stone, flooring, showers, and other surfaces can vary significantly in age, material, condition, installation, staining, wear, and previous treatment.
While we use professional methods intended to improve the condition and appearance of treated surfaces, results may vary depending on the existing condition of the surface and other circumstances.
Information on the Website should not be interpreted as a promise that a particular stain, discoloration, damage, or surface condition can always be completely removed or restored.
5. Website Content
The text, graphics, photographs, logos, designs, and other content appearing on the Website may be owned by or licensed to Groutsmith Maryland or its respective owners and licensors.
Except as permitted by applicable law, you may not reproduce, modify, distribute, publish, transmit, display, sell, or otherwise exploit Website content without appropriate authorization.
6. Accuracy of Information
We make reasonable efforts to provide useful and current information on the Website. However, information may occasionally contain errors, omissions, outdated information, or changes that have not yet been reflected on the Website.
We reserve the right to update, modify, or remove Website content at any time without prior notice.
7. Third-Party Links
We use reasonable measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee the absolute security of information transmitted to or through the Website.
8. Disclaimer
To the extent permitted by applicable law, the Website and its content are provided for general informational purposes and on an “as available” basis.
We do not warrant that the Website will always be available, uninterrupted, error-free, secure, or free of harmful components.
Nothing on the Website should be interpreted as a guarantee of a particular service result, project outcome, or surface condition.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Groutsmith Maryland and its owners, employees, contractors, affiliates, service providers, and licensors will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of, or inability to use, the Website.
Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
10. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Groutsmith Maryland and its owners, employees, contractors, affiliates, service providers, and licensors from claims, liabilities, damages, losses, and expenses arising from your misuse of the Website, violation of these Terms, or violation of applicable law or the rights of another person.
11. Privacy
Your use of the Website is also subject to our Privacy Policy, which explains how we collect, use, and protect information submitted through the Website.
12. Changes to These Terms
We may revise these Terms from time to time.
When changes are made, we will update the “Last Updated” date at the top of this page. Your continued use of the Website after revised Terms are posted constitutes your acceptance of the updated Terms.
13. Governing Law
These Terms will be governed by and interpreted in accordance with the laws applicable in the State of Maryland, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Any dispute relating to these Terms or your use of the Website will be subject to the jurisdiction of courts having appropriate authority, subject to any rights or requirements provided by applicable law.
14. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be limited or removed to the extent necessary, and the remaining provisions will continue in full force and effect..
15. Entire Agreement
These Terms, together with the Privacy Policy and any other policies expressly incorporated into the Website, constitute the agreement governing your use of the Website, except where a separate written agreement applies to specific services.
12. Changes to These Terms
If you have questions about these Terms and Conditions, please contact Groutsmith Maryland.
Phone: 443-529-0520
Email: info@groutsmithmd.com